> ## Documentation Index
> Fetch the complete documentation index at: https://support.taltech.com/llms.txt
> Use this file to discover all available pages before exploring further.

# HID-ScaleWedge support

> Get help using our software to send weight readings from USB HID scales into Windows applications.

[Support home](https://support.taltech.com/index.md)HID-ScaleWedge

## Quick links

### Getting started

[What is HID-ScaleWedge?](https://support.taltech.com/hid-scalewedge/what-is-hid-scalewedge.md)

[Quick Start Guide](https://support.taltech.com/hid-scalewedge/hid-scalewedge-quick-start.md)

### Orders & licensing

[View your orders](https://store.taltech.com/myaccount)

[Order and licensing information](https://taltech.com/ordering)

### Downloads & resources

[Download trial version](https://www.taltech.com/support-resources/free-trial-downloads)

[Manuals & brochures](https://www.taltech.com/support-resources/software-manuals-brochures)

[HID-ScaleWedge product page](https://taltech.com/hid-scalewedge)

## HID-ScaleWedge videos

Watch the HID-ScaleWedge setup walkthrough.

HID-ScaleWedge video collection

## Support articles

Search articles…

> [accordion] Getting started
>
> * (Watch a video walkthrough of setting up HID-ScaleWedge to read weights from a USB-HID postage or shipping scale.)
> * (HID-ScaleWedge reads weights from USB-HID postage and shipping scales and types them into your shipping software, web browser, or spreadsheet.)

> [accordion] Troubleshooting
>
> * (If HID-ScaleWedge doesn’t list your USB scale, check whether the scale uses the USB-HID protocol or shows up as a virtual RS232 COM port instead.)
> * (Speed up a slow hotkey in HID-ScaleWedge by changing the interval between scale read queries.)
> * (Fix an HID-ScaleWedge window that won't open from the taskbar or system tray by closing the program and resetting its settings.)

Still need help?
[Contact support](https://support.taltech.com/contact.md)

Mon-Fri, 9 AM–5 PM E.T.


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