> ## Documentation Index
> Fetch the complete documentation index at: https://support.taltech.com/llms.txt
> Use this file to discover all available pages before exploring further.

# BC-Wedge support

> Get help using our software to send barcode scans and other serial data into Windows applications as keystrokes.

[Support home](https://support.taltech.com/index.md)BC-Wedge

## Quick links

### Getting started

[What is BC-Wedge?](https://support.taltech.com/bc-wedge/what-is-bc-wedge.md)

[Barcoding Keystrokes Introduction](https://support.taltech.com/bc-wedge/barcoding-keystrokes.md)

### Orders & licensing

[View your orders](https://store.taltech.com/myaccount)

[Order and licensing information](https://taltech.com/ordering)

### Downloads & resources

[Download trial version](https://www.taltech.com/support-resources/free-trial-downloads)

[Manuals & brochures](https://www.taltech.com/support-resources/software-manuals-brochures)

[BC-Wedge product page](https://www.taltech.com/bc-wedge/)

## Support articles

Search articles…

> [accordion] Setup & usage
>
> * (Connect an RS232 serial device to a PC that has no RS232 ports by adding an RS232-to-USB adapter, and find the COM port number Windows assigns to it in the Windows Device Manager in the “Ports (COM & LPT)” section.)
> * (Compare keyboard wedge, RS232 serial, and USB barcode scanners, and choose the interface that fits your software and your PC’s ports.)
> * (Add navigation keystrokes to barcode scans, including keys the barcode itself cannot encode.)
> * (BC-Wedge is TALtech’s entry-level software for sending data from RS232 barcode scanners, simple scales, and calipers into any Windows application as keystrokes.)

> [accordion] Troubleshooting
>
> * (Find the COM port number Windows assigned to your RS232 device or RS232-to-USB adapter, using Windows Device Manager under the “Ports (COM & LPT)” section.)
> * (Check for disabled onboard serial ports and hardware conflicts in your PC's BIOS.)
> * (Fix unreadable, garbled, or missing RS232 device data in WinWedge or BC-Wedge by checking the port settings and the COM port number.)
> * (Seeing "BC-Wedge is already running" but no window? BC-Wedge runs in the system tray. Learn how to find it and open it.)

Still need help?
[Contact support](https://support.taltech.com/contact.md)

Mon-Fri, 9 AM–5 PM E.T.


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